Secure your software and website operations
- Continuity of knowledge of your operations
- Predictable costs and flexible contract scenarios
- Cost savings of at least 25% compared to ad hoc support
- Availability of people when possibly required
- Much more than just bug fixing and supporting existing application – enhanced functionality, added content, upgrade with new technologies
Website maintenance
We provide ongoing maintenance services for web sites that we develop as well as existing web sites.
- Web site maintenance can include the following:
- New features or pages added to the site
- Database administration, maintenance and optimization
- Communication with hosting provider
- Bug fixing
- Traffic analysis and reporting
Application management
Our application management services take the burden of software management of your shoulders, allowing you to concentrate on your business.
Our services include:
- Implementing application enhancements
- Processing change requests
- Bug-fixing
- Periodic software performance assessment
- Database changes and optimization
Our experience is that each of our clients has differing maintenance requirements. That is why we provide 2 types of contracts.
- Ticket contract
With the ticket contract you can buy a number of hours of our services up front for the next year or half year. The number of hours is flexible and they can be used at any time during the contract period.
Besides a 25% discount in hourly rates, with this contract you secure a short response time to your requests and you secure that your development and test environment remain in place at all times.
This contract is typically applied for ad hoc and initially unplanned changes. The scope of such changes is mostly minor.
- Application maintenance contract
If you require more security for your operations and the planned changes are more substantial and continuous (typically over 24 to 40 hours a month), then we recommend an application management contract.
Our application maintenance contracts are usually set up for a specific period, providing you with excellent service at much lower cost than maintaining a development and maintenance team at your premises. Also you will save at least 25% on our regular rates for ad hoc support.
In addition, for all maintenance clients we provide the required staging environment (development and test servers) as part of our service.
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