Cases/ RAM Mobile Data

Serious (SaaS) product upgrade and usability improvement with Silverlight

How it works

The new interface

Track and Trace - vehicle overview

The old interface

About this project

Track and Trace is a succesful (SaaS) product of Ram Mobile Data to effectively do fleet management. The system provides companies with detailed information about vehicle locations and routes. This information is used for various operations such as route planning, expense reporting, hour registration, invoicing, fuel usage and CO2 measurements, driver behaviour assessment, etc.

The product had a long history and many functionalities were added over time. The technology used became 'rusty' and newer competitor products looked much sexier. So it was time to revamp the product.

Our role

Up2 was consulted and chosen to upgrade the complete system interface. As part of the selection proces we prototyped a demo in Microsoft Silverlight to show how we seriously could improve the design and usability of Track and Trace and also improve the (user) performance of the system.

The result

A reengineered system interface with an entirely new user experience with smooth zoom, full screen views, panning, drawing on the map, easily tracking cars, and many other features.